Can I get a sample first? And how does it charge?
Yes, free sample is available with freight collect or prepaid.
What if the tiles or slabs are broken during transition?
All our products are insured. Our after-sales service will sort out the reasons and ensure you'll be properly compensated.
What is the benefit for long term importers or distributors?
For regular customers, we offer incredible discounts, free sample shipping, free samples for custom designs, custom packaging, and QC as per custom requirements.
Can you make products from our designs?
Yes, we provide OEM, ODM, and OBM services.
What is the typical delivery time for orders?
The delivery time is usually about two weeks after we receive the 30% advance payment.
What are the available thicknesses for the slabs?
We offer slabs in various thicknesses including 15mm, 18mm, 20mm, and 30mm.